Customer Inquiry Notice / FAQ > Contact Us

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Thank you to all our partners and customers for choosing Dongsung Foods.

To ensure faster and smoother communication, we are temporarily handling all overseas inquiries by phone. We kindly ask for your understanding.

Dongsung Foods Frequently Asked Questions (FAQ)

General Inquiries

1) Where can I purchase your products?
You can purchase a variety of our products through Coupang or our Naver Smart Store (Cooktak).

2) Product quality inquiries
If you have any questions regarding product quality, please contact our Quality Customer Service Center by phone.

Bulk Purchase (Corporate & B2B) Inquiries

1) New business and OEM partnership inquiries
For bulk purchases, franchise supply, or OEM production inquiries, please contact our Sales Customer Service Center by phone.

2) Business samples and pricing requests
Test samples may be provided after a phone consultation with one of our sales representatives.
Since pricing varies depending on order volume and delivery conditions, detailed quotations will be provided after confirming your business information.

3) Logistics and delivery operations
Products are delivered fresh through our nationwide cold-chain distribution network.
Delivery schedules and minimum order quantities may vary depending on the terms of the partnership.

Customer Service Center Information

Operating Hours: Weekdays 09:00 – 17:00 (KST)
Lunch Break: 11:30 – 12:50

Sales Inquiries: +82-2-418-8091
Quality Inquiries: +82-31-335-2212